Frequently Asked Questions (Soft play Addition)

  • Yes — Tiny Joy Collective is fully insured for your peace of mind. We do ask that the event host ensures responsible adult supervision at all times, with an appropriate ratio of adults to children in the play area. A liability waiver will be signed before the event begins to acknowledge that Tiny Joy Collective cannot be held liable for injuries or claims. Safety is a shared effort, and we’re here to help make it easy

  • Delivery is complimentary within 15 miles of zip code 08859 in Middlesex County. Locations beyond that radius may include a small delivery fee of $50 dollars.

    We handle everything — delivery, setup, and breakdown. Setup typically takes 1-1.5 hours depending on your package, and this time is separate from your booked play time. Please make sure we have easy access to the venue and let us know ahead of time if there are stairs, limited parking, or other access challenges so we can plan accordingly.

  • Our play areas vary by package, but here’s a quick guide:

    • Little Tiny Joy: 10x10

    • Pure and Ultimate Tiny Joy: 15x15

    If you’re working with a unique space, just let us know — we’re happy to adjust layouts whenever possible.

  • For safety reasons, we cannot set up soft play outdoors in rain, strong winds, or muddy conditions. If the weather becomes unsafe and no indoor backup location is available, we’ll issue a credit toward a future event.

  • We know accidents happen, but if equipment is damaged due to negligence or preventable misuse, a repair or cleaning fee may apply. To keep everything safe and beautiful, please follow these guidelines:

    • No shoes or heels on the equipment

    • No food, drinks, candy, gum

    • No face paint, slime, chalk, markers, crayons, glitter, confetti, sand, or sharp objects

    • No wrestling or overcrowding

    • Equipment must remain where it was originally set up

    • All ball‑pit balls must be back in the pit at pickup

    These rules help protect the equipment and ensure a safe experience for all little ones.

    • A flat, clean surface free of debris

    • No dirt or sand

    • Access to an outlet within 35 feet if you are renting our bounce house.

    • Clear communication about stairs, long walking distances, or tricky access points

    If we arrive and the required covering is not present, the security deposit cannot be refunded.

  • To keep the space safe and joyful:

    • Adults should not sit or climb on the equipment

    • Socks only — no shoes or heels

    • No food, drinks, or messy items

    • No face paint, glitter, confetti, or sand

    • No moving equipment once it’s set up

    These guidelines help us maintain a clean, safe, and magical play environment.

Mobile Playdough Cart & Playdough Tablescape FAQS

  • A cheerful little cart that rolls right up and invites kids to build their own playdough jars. With colorful add‑ins and simple, hands‑on fun, it’s the perfect spot for tiny creators to make something all their own.

  • All dough experiences are 60 minutes, with setup and cleanup handled entirely by us.

  • Yes — our dough is taste‑safe, non‑toxic, and handmade in small batches.

  • Our dough contains flour, salt, cream of tartar, essential oil and food coloring. If your child has allergies, please let us know so we can guide you to the safest option.

  • We can adapt to living rooms, backyards, community rooms, and event spaces. A small open area (about 6–8 ft) is usually perfect.

  • A Tiny Joy Member will always be present.

  • We typically arrive 45 minutes before your event to set up.

  • Absolutely. We love creating themed dough colors, mix‑ins, and signage to match your celebration.

  • Yes — dough jars make beautiful, useful, joy‑filled favors and can be added to any experience.

  • Children choose their dough color, add mix‑ins, and build their own Tiny Joy Dough Jar to take home.

  • Absolutely!

  • A hands‑on tablescape where little creators roll, shape, and decorate their own playdough masterpieces. With themed tools, colors, and mix‑ins, it becomes a cheerful mini‑studio that keeps tiny hands busy and imaginations buzzing.

  • Each tablescape comes fully styled with themed playdough, tools, mix‑ins, trays, and décor accents. We bring everything needed to create a bright, hands‑on creative station that feels special and party‑ready.

  • Kids typically stay engaged for 30–45 minutes, but many pop back in throughout the party to keep creating.

  • We can bring our own floor table if needed, or we can style the tables you already have. Chairs are typically provided by the host or venue, if using our floor table, chairs aren’t needed!

  • Always. We tidy the table, pack up materials, and leave the space just as we found it.

  • We arrive 45-55 minutes before your event to style the tablescape and get everything party‑ready.

  • Absolutely. We love customizing colors, tools, and décor to blend right into your celebration.